Privacy Policy
Last Updated: 23 May 2025
Ecogreenzest ("we," "us," or "our") is a recycling rewards platform that pays users for recyclable materials and enables donations to NGOs/motherless homes. We value your privacy and appreciate your trust in us. This Privacy Policy explains how we collect, use, and protect your personal information.
By visiting our website or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our Site. This policy does not extend to third-party websites we may link to.
Information We Collect
We collect both personal and non-personal information. This includes information you provide during registration or communication with us (e.g., name, email, phone), and technical details such as your IP address, browser type, and access times.
Data Controller
Ecogreenzest is the data controller responsible for your personal data. You can contact us regarding privacy matters at info@ecogreenzest.com.
Location Data
When you use features like drop‑off, add address, or find nearby eco shops, we may collect or request your approximate latitude and longitude and local government area (LGA) to provide location‑based services.
Notifications
With your consent, we may collect a device token (e.g., FCM token) to send service notifications such as pickup updates, order statuses, and security alerts. You can disable notifications in your device settings at any time.
Using Your Personally Identifiable Information
Your information is used to provide and improve our services, register your account, process recyclable pickups or donations, and respond to your inquiries. We do not sell or disclose your data to third parties except as outlined in this policy.
Lawful Basis for Processing
We process your data based on consent (e.g., notifications), contract (providing requested services), legitimate interests (improving reliability and security), and legal obligations (regulatory and compliance requirements).
Data Sharing and Processors
We may share limited data with trusted service providers to operate our services (e.g., payment processors, logistics partners, hosting and analytics providers). These parties are bound by contractual obligations to protect your data and act only on our instructions.
Non-Personal Identification Information
We may collect non-personal details like browser type, device information, and operating system, to improve our website functionality and user experience.
Cookies
Our Site may use cookies and local storage to enhance your experience and remember preferences (e.g., theme mode) and referral codes. You can set your browser to refuse cookies, but some features may not function properly.
Error Monitoring and Analytics
We use error and performance monitoring tools to maintain reliability and improve our services. These tools may collect information such as device details, pages visited, and error diagnostics required to investigate issues.
Your Rights
Subject to applicable law, you may have rights to access, rectify, erase, restrict processing, object to processing, and request data portability. You may also withdraw consent where processing is based on consent.
International Transfers
If we transfer personal data across borders, we implement appropriate safeguards such as contractual clauses and security measures to protect your information.
Age Restriction
You affirm that you are over the legal age of majority in your jurisdiction to use our services.
Children’s Privacy
Our services are not directed to children below the age of majority. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us to delete it.
Disclosures
We may disclose your information if required by law or to protect the safety of our users and the public. Where legally possible, we will notify you before such disclosures.
Communication
By registering, you agree to receive essential notifications such as registration confirmations and service updates. Marketing communications are optional, and you can opt out at any time.
Access or Change to Personal Data
You can request access to, correction, or deletion of your personal data by contacting us at info@ecogreenzest.com.
Website Security
We use SSL encryption and other security measures to safeguard your data. Sensitive actions may require a transaction PIN. Please also protect your account with a strong password and update your credentials regularly.
Data Retention
We retain data as long as your account is active or as required by law to fulfill obligations such as processing recycling rewards or refunds.
Third-Party Links
Ecogreenzest is not responsible for the privacy practices of third-party websites linked on our platform.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here, and continued use of our services constitutes your acceptance of such changes.
Automated Decision‑Making
We do not engage in automated decision‑making that produces legal or similarly significant effects on you. If this changes, we will provide clear information and options.
Breach Notification
In the event of a data breach, we will notify the National Information Technology Development Agency (NITDA) within 72 hours and affected users within 7 days, where applicable.
Complaints
If you believe your privacy rights have been violated, please contact us at info@ecogreenzest.com. You may also lodge a complaint with NITDA or the relevant data protection authority in your jurisdiction.
Contact Us
If you have questions about this Privacy Policy, please contact us:
TEL: 08033090486
Email: info@ecogreenzest.com